SOC 2 — ecommerce platforms processing customer data and payment information use SOC 2 Type II to build buyer and partner trust and satisfy enterprise procurement requirements.
GDPR — online retailers processing EU customer data (purchase history, addresses, behavioral data, payment information) face direct GDPR obligations including consent management, data subject rights, and cross-border transfer compliance.
HIPAA — health and wellness ecommerce platforms, pharmacy delivery services, and companies handling customer health data must comply with HIPAA's safeguards for protected health information.
HITRUST — retail companies handling both health and payment data, particularly pharmacy and wellness platforms, use HITRUST to demonstrate comprehensive compliance across multiple regulatory domains.
ISO 27001 — retailers with international operations, enterprise partnerships, or complex supply chain requirements use ISO 27001 to demonstrate systematic information security management.
USDP — organizations handling consumer data across multiple state privacy laws (CCPA, CPRA, state-level equivalents) alongside federal and international requirements use USDP to consolidate overlapping obligations.
Agency deploys forward-deployed AI agents directly into your security and compliance infrastructure, operating your entire compliance program across SOC 2, GDPR, HIPAA, HITRUST, and ISO 27001 — so your team focuses on growth and customer experience while Agency builds the compliance infrastructure that protects customer trust.
Multi-Framework Orchestration — Armada PSCO maps controls across SOC 2, GDPR, HIPAA, HITRUST, and ISO 27001 in a unified ontology. Implement controls once and satisfy every overlapping requirement. Verse C2 orchestrates enforcement across ecommerce platforms, payment systems, and cloud infrastructure.
Data Protection Operations — Agency enforces data protection controls across customer data environments, maintains GDPR processing records, manages consent documentation, and ensures HIPAA safeguards for health data — all continuously and automatically.
Continuous Evidence Collection — Agency collects and maintains evidence across every framework automatically through Umberto — mapped to the correct control domain, maturity level, and assessment criteria.
Vendor Risk Management — Agency assesses and monitors every vendor handling customer data — payment processors, shipping providers, marketing platforms, and analytics tools — ensuring compliance requirements are satisfied and documented continuously.
Trust Center Operations — Agency maintains audit-ready compliance documentation that powers your trust center — giving enterprise partners and customers real-time visibility into your compliance posture.
Managed Detection and Response — Agency MDR provides fully managed detection, response, and incident documentation with breach notification documentation meeting GDPR's 72-hour and HIPAA's 60-day notification requirements.
Cross-Framework Complexity — pursuing SOC 2, GDPR, HIPAA, and HITRUST simultaneously creates overlapping controls across data protection, access management, and incident response. Without cross-mapping, compliance teams rebuild controls for every framework independently.
Audited Compliance — SOC 2's continuous evidence requirements, GDPR's processing records, HIPAA's safeguard documentation, and HITRUST's maturity assessments create compounding documentation demands that overwhelm lean compliance teams.
Vendor Risk — ecommerce supply chains include payment processors, shipping providers, marketing platforms, analytics tools, and cloud providers. Each vendor handling customer data introduces compliance obligations that must be assessed and monitored.
Policy & Access — GDPR requires documented processing records and consent management. HIPAA requires role-based access to PHI. SOC 2 auditors scrutinize access controls across customer data environments.
Trust & Transparency — consumer trust is the foundation of ecommerce. Demonstrating SOC 2 certification and GDPR compliance publicly through a trust center accelerates enterprise partnerships and builds customer confidence.
Risk Visibility — monitoring risk across ecommerce platforms, payment systems, customer databases, marketing tools, and vendor integrations requires continuous visibility that most retail organizations achieve only in fragments.
Remote Workers — distributed customer service teams, remote operations staff, and international fulfillment centers accessing customer data introduce access control and data residency challenges.
